Effective Date: 18/10/2024

At Thermaline^®, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Visit our website or use our online services
• Purchase products from us
• Sign up for our newsletter or other communications
• Contact our customer service team
• Engage with us on social media or through surveys and feedback

The personal information we may collect includes but is not limited to:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• IP address and browsing behavior

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and support
• Communicate with you about products, offers, and promotions
• Improve our website, products, and services
• Comply with legal obligations
• Prevent fraud and ensure the security of our website

We will not sell, trade, or share your personal information with third parties without your consent, except as necessary to fulfill your request, such as processing payments or shipping orders.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. These tools help us understand how users interact with our website and enable us to tailor our content and marketing to your preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our site.

4. Third-Party Services

We may use third-party service providers to assist in our operations, such as payment processing, shipping, marketing, and data analysis. These third-party providers are contractually obligated to protect your information and use it only for the purposes specified by Thermaline^®.

5. Security of Your Information

At Thermaline^®, we take your privacy and security seriously. We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of inaccurate or incomplete data
• Request the deletion of your personal information (subject to legal obligations)
• Object to or restrict our processing of your data
• Withdraw consent at any time for processing based on your consent

To exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. We encourage you to review this policy periodically for the latest information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thermaline^®

Call us at:- +91 93779 76762